Cookie Policy
Last updated: October 15, 2026
This Cookie Policy explains what FIXER stores on your device and which third parties may set cookies when you use the FIXER web app (app.fixer-app.com), FIXER Premiere (premiere.fixer-app.com), the FIXER mobile apps and our marketing website fixer-app.com. It is part of our Privacy Policy.
Short version: FIXER does not use advertising or analytics cookies in the FIXER web app or on FIXER Premiere. We store only what is needed for the Services to work, and some third-party services you choose to use (payments, embedded videos) set their own cookies.
1. What we store on your device (FIXER web app)
The web app sets one cookie of its own, and only when you untick "Remember me" on the sign-in page (fixer_browser_session below). Everything else is kept in your browser's local storage and session storage, which work like cookies but are not sent to our servers automatically. All of these are strictly necessary or remember a choice you made, so they do not need consent.
| Name | Type | Purpose | How long |
|---|---|---|---|
| access_token | local storage | keeps you signed in | until you sign out |
| user_id | local storage | your account ID for the signed-in session | until you sign out |
| fixer_browser_session | cookie (read only by the web app) | you unticked "Remember me": shows that the browser has not been closed since you signed in | until you close the browser (a browser set to restore your last session may bring it back) |
| fixer_session_only | local storage | you unticked "Remember me" (also for "Sign in with Google"): the time you last used FIXER; you are signed out when the browser is closed, or after 12 hours without using FIXER (also when your browser restores your last session, which brings its cookies back) | until you sign out, or until FIXER is next opened after the browser was closed or after 12 hours without use (you are signed out then) |
| fixer_profile_draft:<id> | local storage | changes in Edit profile (and in its Experience window) you had not saved when your session ended, so they come back after you sign in again | until you open Edit profile again or sign out; a day at most (an older copy is removed the next time FIXER is opened) |
| fixer_session_expired | local storage | tells your other tabs that your session ended (not that you signed out), so they keep what you typed | used for a minute; removed when you sign out |
| google_sign_in_account | local storage | the account type you chose during Google sign-up | until you sign out |
| fixer_profile_ai | local storage | resumes your AI profile fill | until finished or you sign out |
| fixer_act_as_company:<id> | local storage | the company you chose to act for | until you change it |
| fixer_notifications_<id> | local storage | recent deal notifications, so they appear quickly | until cleared |
| fixer.aiFilter | local storage | your filter for AI-generated content in the feed | until you change it |
| fixer.import.session.<id> | local storage | resumes an open profile import | until the import is finished |
| fixer.signup.followup | local storage | sign-up items that could not be saved yet (for example your show reel or links), so we can finish them after sign-up | until they are saved or you sign out |
| fixer.home.dismissed | local storage | the Home panels you closed | until you clear browser data |
| fixer_go_mode | local storage | whether you are ordering or taking runs in FIXER Go | until you change it |
| fixer_ws_uploads:<id> | local storage | your unfinished Workspace uploads (file names, sizes, upload IDs), so they can resume | until the uploads finish |
| fixer_push_device_id, fixer_push_synced_at, fixer_push_owner | local storage | this device's web push registration (if you turn notifications on) | until you turn notifications off or sign out |
| fixer_install_hint_dismissed_at | local storage | when you closed the "Add to Home Screen" hint | until you clear browser data |
| fixer_pending_team_invite | session storage | keeps a team invitation while you sign in | until the tab is closed |
| fixer.import.seed | session storage | passes links from AI fill to the import step | until the tab is closed |
| fixer.home.thread.<id> | session storage | your Assistant requests and results on Home in this tab | until the tab is closed |
| fixer_resume_after_sign_in | session storage | the page you were on when your session ended, to bring you back to it when you sign in from that page | until you sign in again or the tab is closed |
| fixer_google_oauth_state, fixer_google_start, fixer_google_link_pending | session storage | a "Sign in with Google" in progress in this tab: its security check, your "Remember me" choice and the page you started on, and the account to confirm with the e-mailed code | until the Google sign-in finishes or the tab is closed |
| fixer_go_sheet:<id> | session storage | a FIXER Go run you have not posted yet, or a change of a run you have not saved, in this tab | until it is posted or saved, you start over or discard the change, or sign out; 24 hours at most |
| fixer_hire_as_self:<id> | local storage | whether you hire as yourself or for a company | until you change it |
| fixer_beta_notice_v1 | local storage | that you closed the beta notice | until you clear browser data |
| fixer_selfie_camera | local storage | the camera you chose for the live selfie | until you clear browser data |
| fixer.verifiedIntro.pending | local storage | shows the verified-network intro once after you verify | until shown |
| fixer_nudge_push_at | local storage | when we last asked about notifications, so we do not ask again too soon | until you clear browser data |
| fixer_native_push_pending, fixer_push_native_token | local storage | the notification token of the app on your device, while it is registered | until you sign out |
| fixer.go.union.<id> | local storage | the FIXER Go job form you had not posted yet | until posted or cleared |
| fixer.homePromos.dismissed.<id> | local storage | the Home promotions you closed | until you clear browser data |
| fixer_session_in_at, fixer_session_out_at, fixer.app-features.v1 | local storage (app shell) | keeps the app shell's sign-in state and feature settings in step with the web app | until you sign out |
| fixer_google_oauth_verifier | session storage (local storage in the app) | completes "Sign in with Google" safely | until sign-in ends |
| fixer:chunk-reload-at | session storage | stops a reload loop after an app update | until you close the tab |
| fixer_disclaimer_reload | session storage | keeps the page after a disclaimer is accepted | until you close the tab |
| fixer_open_verification | session storage | reopens the verification step you were on | until you close the tab |
| fixer.import.vimeoPrivate | session storage | a private-video choice during profile import | until you close the tab |
| fixer.video.sound | session storage | whether videos play with sound | until you close the tab |
| fixer.home.recs.v1.<id> | session storage | your Home recommendations, so they appear quickly | until you close the tab |
| fixer-static-<version> | cache storage (service worker) | the app's own files and offline page, so the app opens faster and offline; never your data or API answers | until a new version of the app replaces it, or the app removes it |
2. What we store on your device (FIXER Premiere)
| Name | Type | Purpose | How long |
|---|---|---|---|
| fp_access_token | local storage | remembers that you bought a ticket, so you can watch without signing in | until you press "Sign out on this device" or clear browser data |
| fp-age-confirmed | local storage | remembers that you confirmed you are 18 or older | until you clear browser data |
3. Third-party cookies
| Provider | When | Purpose |
|---|---|---|
| Stripe | Stripe's payment script is loaded in the web app only when you open a form to enter card details (the card check during verification, or adding a card to pay for deals), and then stays loaded until you reload or close that tab; Premiere sends you to Stripe's own checkout page (checkout.stripe.com) | fraud prevention and secure payments (for example cookies named __stripe_mid and __stripe_sid). Strictly necessary. See Stripe's cookie policy |
| YouTube (Google), Vimeo, Instagram, TikTok | video thumbnails load from these providers' image servers when a page shows them (they receive your IP address); players and embedded posts load only after you press play or open the post, and may set their own cookies | playing the video. See their privacy policies |
| Vimeo (Premiere) | the Premiere player loads on the watch page, with Vimeo's "do not track" option | playing the film you bought |
| Wix (Premiere trailer) | the trailer on premiere.fixer-app.com is streamed from Wix's video servers (video.wixstatic.com), which receive your IP address | playing the trailer |
| Wix | on the old Premiere website fixer-premiere.com, which we are retiring (our marketing website fixer-app.com sets no cookies) | Wix sets its own cookies for that website to work and to measure its performance; see Wix's cookie policy |
We do not use Google Analytics, Facebook/Meta Pixel, advertising networks or similar trackers in the FIXER web app or on FIXER Premiere.
4. Mobile apps
The mobile apps do not use browser cookies. Version 3.0 and later of the FIXER app (the web app in an app shell) uses only the device token for push notifications (Apple's and Google's push services) and has no analytics or advertising ID; error reports (Sentry, see the Privacy Policy) apply to it as to the web app. Because it shows the web app, the storage in section 1 applies to it too; it also keeps your sign-in (access_token, user_id) in the phone's app storage. Older versions (before 3.0) use device identifiers for push notifications (OneSignal and Firebase Cloud Messaging), app analytics (Google Analytics for Firebase) and crash reports (Sentry). You can turn off push notifications and reset your advertising ID in your phone's settings.
5. Staff admin panel
FIXER staff who sign in to the admin panel receive session and language cookies needed for that panel. They are not used for visitors or users.
6. Your choices
You can delete local storage, session storage and cookies at any time in your browser settings. If you delete them, you will be signed out (and on Premiere you will need your e-mailed link or the "My access" page to watch again). You can block third-party cookies in your browser; payments or embedded videos may then stop working.
If we ever add analytics or advertising cookies to the FIXER web app or FIXER Premiere, we will update this policy and ask for your consent first where the law requires it.
7. Contact
T21 Film Studio LLC, 100 Infinity Way, Mountain View, CA 94043, USA — hq@fixer-app.com